Menu
Your Cart
0

Frequently Asked Questions

You can email us at bluntpharma@gmail.com and we will respond promptly! 

Yes

We ship from Hong Kong.

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Due to high demand, orders may take between 2-4 weeks to arrive.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Please contact us at support@fightmonk.com
What if the item(s) I received are defective/incorrect/damaged? Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.


Frequently Asked Questions (FAQ)


1. What is Blunt Pharma?


Blunt Pharma is a luxury brand specializing in the creation of innovative E-Blunts that combine both nicotine and legal THC-A weed cannabis. We are dedicated to redefining luxury and providing a sophisticated smoking experience.


2. What is an E-Blunt?


An E-Blunt is a meticulously designed and crafted device that offers a refined way to enjoy both nicotine and legal THC-A weed cannabis. Our E-Blunts deliver a smooth and satisfying experience, encapsulating the essence of luxury in every puff.


3. Do you offer delivery services?


Yes, In the USA. 

4. How long does it take to process and deliver orders?


Orders are typically processed within 1-2 business days. Estimated delivery times are around 3-5 business days from the date of dispatch. Delivery times may vary based on factors such as location and unforeseen circumstances.


5. What is your refund policy?


We offer refunds for products that arrive opened or damaged during transit. Unfortunately, we do not offer refunds for missing deliveries. Please refer to our Shipping and Delivery and Delivery Information sections for detailed information.


6. Are your products intended for all ages?


No, our products are intended for individuals of legal smoking age only. By using our website, you confirm that you are of legal smoking age in your jurisdiction.


7. How do I track my order?


Upon your request, we provide a tracking number that allows you to monitor the progress of your delivery in real-time.


8. How do I contact customer support?


For any inquiries, concerns, or assistance, our dedicated customer support team is here to help. Feel free to reach out through the provided contact channels.


9. Can I change or cancel my order?


We strive to process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support team as soon as possible to check the status.


10. Are your products safe to use?


Safety is our priority. We meticulously design and select the finest ingredients for our E-Blunts. However, please follow usage instructions and handle our products responsibly.


11. How do I stay updated on new releases and promotions?


To stay updated on the latest releases, promotions, and news from Blunt Pharma, subscribe to our newsletter or follow us on our social media platforms.


12. Are your products legal?


Our products comply with all applicable laws and regulations in our operating jurisdictions. It's important to adhere to local laws and regulations in your area when using our products.


13. Can I return or exchange products?


Due to the nature of our products, we do not accept returns or exchanges. We offer refunds for opened or damaged products. Please refer to our refund policy for more details.


14. How do I provide feedback on your products?


We value your feedback! Feel free to reach out to our customer support team to provide feedback or share your experience with our products.


If you have any other questions or inquiries not addressed in this FAQ section, please don't hesitate to contact our customer support team for assistance.